User Churn
User Churn is the rate at which users stop using or cancel their subscription to a service, indicating customer retention success.
Benefits
User churn highlights retention challenges, guiding efforts to enhance customer satisfaction.
Frequently Asked Questions
What is the user churn rate?
User churn rate is the percentage of users who stop using a product or cancel a service in a specific time.
What is user churning?
User churning, or churn rate, refers to the percentage of users who stop using a product or service over a period, indicating customer retention challenges.
What is the churn rate of subscriptions?
The churn rate of subscriptions is the percentage of customers who cancel or don’t renew their subscriptions in a certain time frame.
Key Takeaway
User churn highlights retention issues, guiding efforts to improve customer satisfaction.