Retention Strategy
A Retention Strategy is a company`s approach to keep its customers or employees engaged and satisfied over time, aiming to reduce churn and build long-term relationships.
Benefits
A retention strategy focuses on keeping customers or employees satisfied and reducing turnover.
Frequently Asked Questions
What is a retention strategy?
A retention strategy is a plan to maintain customer or employee engagement and loyalty over the long term.
What is the meaning of customer retention strategy?
A customer retention strategy is a plan to keep existing customers engaged and loyal, reducing the likelihood they will switch to competitors.
What is the approach to customer retention?
Customer retention strategies focus on keeping customers happy with loyalty programs, personalized communication, and ongoing engagement.
Key Takeaway
A retention strategy focuses on maintaining customer or employee loyalty and engagement.